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Education visa processing delays

The Department of Education has acknowledged lengthy visa processing delays for international students are an “area of concern” for the government after students told Guardian Australia they had faced wait times of more than three years for outcomes.

Is the department talking to home affairs?

There are some issues around security particularly around the courses some of these students might be studying that home affairs takes under consideration.

I think it’s of shared interest to us and the Department of Home Affairs as to how we can improve visa processing in these areas.

We’re not aware of the specific timeframes [of wait times] but we are aware of broad concerns. Universities do raise this with us and raise it with home affairs directly ... we are joined in those discussions. Visa processing has been an area of concern and focus for the government.

We have thrown significant extra resources at processing. The backlog has been cut, but there is obviously more work to do and we all get feedback from the university sector about that.

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